1. Send the following SMS to 1900 – PORT
2. You will get an SMS with your unique porting code. This is a unique number that will be maintained along with your mobile number witha third party called MNP Service Provider (Selected companies for this service- Syniverse Technologies and Telcordia). The unique code has a expiry time. You need to apply to the new preferred operator with that code within the stipulated time.
3. The new operator will communicate with existing operator and ask for permission. If approved the new operator will set a time for porting and communicate this to MNP provider and existing operator.
4. On the set date and time, the current operator will disconnect the number and pass the message to MNP provider.
5. The new operator will now claim that number and MNP would maintain a central database with the new details. FAQ ’s
1. What is the cost of switching an operator through MNP? The max. charge can be Rs.19. Thishas to be paid to the new operator. The operator can choose to charge you lesser.
2. Can i change operator multiple times using MNP? Yes. Though there is a limitation of how frequently you can change the operator. Once switched you cannot change the operator for the next 90 days.
3. Will my mobile number be disconnected during porting? Yes. During disconnection from old and connecting to new operator you number willbe dead for about 2 hours.
4. How much time will the whole process take?According to rules set byTRAI, it shouldn ’t take more than 4 days for the complete process from the time of applying to new operator.
5. Can i carry forward myprepaid balance to the new operator after MNP? No.
6. Can a postpaid user apply for MNP? Yes. The old operator will approve only after all dues are cleared
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